Job Description: Chapter Leader, Ventura Chapter - DC Recordkeeping The Role and Team Fidelity’s Workplace Investing (WI) Digital Shared Services team is looking for a highly motivated Chapter Leader to be part of its dynamic, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity’s WI Digital Shared Services platform. As the Chapter Leader, you blend technology leadership with a passion for coaching, mentoring and developing associates. You are deeply committed to improving the value delivered to our clients. In an agile structure you will collaborate with other leaders to establish the standards for your chapter, influence the strategic decisions and build solutions across domains. You will directly manage a team of chapter members, who primarily work within autonomous squads, but report directly to you. You are dedicated to helping them grow and develop in their knowledge area and ensure alignment on the “how” of the work they perform. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge. The role requires great collaboration with members of various business and IT groups throughout the life cycle of the project. Our team focuses on building scalable and innovative solutions that help millions of Fidelity’s customers plan & invest for retirement, manage, and transact from their DC retirement accounts. This position is based out of Westlake, Texas. The Expertise and Skills You Bring 10-15 years of overall IT experience 5+ years of technology and people leadership experience Experience leading, coaching, mentoring, and developing people and teams Experience identifying and acquiring talent needs; and resource planning and talent allocation across large organizations Financial services experience, preferred Agile leadership experience Champions standard methodologies for various aspects of engineering excellence like CICD, design reviews, code reviews, unit testing, test automation across technology stack Expertise in working closely with business and technology partners to establish both strategic direction and tactical execution plans, and turning these plans into action Proven attention to detail with logical reasoning, analytical and critical-thinking and creative problem-solving skills General knowledge of API and Cloud technologies Excellent verbal and written skills with demonstrable ability to concisely share and gain consensus for new insights, influence decisions and make sound, compelling arguments Experience in effectively leading and managing in an environment undergoing change, and with an evolving business strategy Excellent communication and influencing skills to facilitate collaboration across technology and business partners A proficiency in diverse management practices and bringing out the best in people Your ability to solve sophisticated, multi-dimensional business problems An ability to inspire change in a creative and collaborative manner with business partners and technical partners, including our offshore development teams Your willingness and ability to work in a hands-on manner and get into the details A strong and constant commitment to technical learning An ability to staff the team through multiple resourcing strategies, and handle the performance management activities for your team The Value You Deliver Ensuring chapter talent composition aligns with strategic business priorities including workforce planning vital to provide increased value and results for clients and the business Supporting and empowering chapter members, to enable delivery of increased value in their teams Actively sharing insights, knowledge, industry practices and developments across the organization Enabling an agile and frictionless organization by demonstrating agile behaviors Proactively partnering with chapter area, domain, center of excellence, and squad leaders to:influence strategic backlog and prioritization decisions related to your area of expertise measure performance through established objectives and critical metrics and deliver agreed upon business, technology, and people results align chapter members across squads to ensure the best utilization of talent while also building learning opportunities and learning day content to develop skills set and apply standards and ensure the work performed is aligned with established road maps remove impediments to delivering value Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. Join Us At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined. Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at fidelitycareers.com. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
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