Job Description

St. Josephs Medical Center is a member of Dignity Health. The word dignity perfectly defines what our organization stands for showing respect for all people by providing excellent care. St. Josephs Medical Center was founded in 1899 under the direction of the Dominican Sisters of San Rafael is a not for profit fully accredited regional hospital with 395 beds a physician staff of over 400 and more than 2400 employees. Specializing in cardiovascular care comprehensive cancer services and women and childrens services including neonatal intensive care. St. Josephs is the largest hospital as well as the largest private employer in Stockton California. Nationally recognized as a quality lead St. Josephs is consistently chosen as the most preferred hospital by local consumers.

Job Summary / Purpose

Participates and supports all aspects of healthcare food service operations. Works with facility staff to provide optimal nutritional care and demonstrates excellent customer service to patients, guests and staff. Follows diet manual handbook and diet spreadsheets to ensure therapeutic meal compliance with prescribed diet order.

Essential Key Job Responsibilities

1. Prepares and serves food within guidelines of menu and dietary requirements using required kitchen utensils and equipment. Maintains knowledge of recipe ingredients to respond to food allergy questions or requests.
2. Follows healthcare foodservice industry standards, regulations, guidelines and procedures including monitoring and maintaining food temperatures during cooking, holding, and storage processes. Avoids cross-contamination of foods and adheres to personal hygiene requirements. Maintains proper labeling of food products and ensures storage of food equipment, and machinery per regulations and facility guidelines.
3. Follows organizational standards and guidelines for a high quality patient and customer experience. Ensures proper meal portioning and an aesthetically pleasing presentation. Provides service recovery efforts and escalates to leadership as needed.
4. May be responsible for one or more of the following:

• Following therapeutic diet modifications and guidelines including allergy restrictions for all patient meal trays, nourishment, snacks and supplements
• Printing, providing and following production tool and/or electronic meal tallies/differentials for food preparation
• Explaining basic therapeutic diet orders and menus and responding to questions from patients and family members. Escalating additional patient nutrition questions or needs to appropriate clinical support team members.
• Collecting patient food preferences and ensuring compliance with prescribed diet orders. Distributing food preferences to kitchen for menu planning in a timely manner.
• Operating electronic diet office software and tools following established procedures and protocols.
• Navigating electronic health records to access patient diet orders and nutritional reports.

Required:

• One (1) year foodservice experience required.

• High School Diploma, GED, or equivalent combination of education and experience.

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