Job Description

Operations Manager

Reports to: DC Manager

FLSA Status: Exempt

Job Purpose

The Operations Manager provides senior managerial and operational support to the DC Manager by overseeing the day-to-day activities of the entire distribution center to ensure efficiency, compliance, and operational excellence.

Essential Duties and Responsibilities

• Manage and coordinate all operational activities within the distribution center .
• Assign managers, supervisors, and warehouse associates to their specific duties.
• Oversee warehouse schedules to maintain proper staffing levels across all shifts.
• Establish operational procedures for verifying incoming and outgoing shipments, handling and disposing of products, and maintaining warehouse inventories.
• Coordinate distribution center activities with transportation operations to ensure on-time deliveries .
• Manage system and records control processes to maintain accuracy and efficiency.
• Oversee employee safety initiatives and ensure compliance with training programs.
• Assist in the reclamation of damaged merchandise and proper reporting of donations.
• Ensure adherence to state, federal, and OSHA regulations related to warehouse operations.
• Implement and uphold departmental standards and guidelines as directed by the DC Manager.
• Oversee the performance review process , ensuring compliance with HR and corporate guidelines.
• Manage customer service functions , ensuring timely resolution of client issues.

Required Skills & Abilities

• Excellent communication skills with the ability to take initiative and manage operational programs.
• Strong computer proficiency , including experience with WMS systems .
• Fluent in English (reading, writing, and verbal communication).
• Ability to manage vendor relationships and communicate effectively with suppliers.
• Strong follow-up and follow-through skills to ensure completion of tasks and objectives.

Education & Experience

• College-level training with a minimum of 8 to 10 years of experience in warehouse management .
• Knowledge of ammonia systems is preferred.

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Must be able to lift up to 30 pounds .
• Must be able to work standing or sitting for extended periods .
• Must be able to traverse and access all areas of the warehouse .
• Must be able to work in a distribution center environment with varying temperatures .

ABOUT ACCURATE PERSONNEL

Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!

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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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