Operations Manager & AI/Automation Guru at Playbook Institute
The TLDR:
We are looking for someone who is a deep operations do-er. Deep expertise in automation softare (zapier, n8n, etc.), Hubspot, Airtable, etc. WITH a deep passion for all things fitness and creator economy.
** If you apply and we get in touch for the next steps, we will ask you to send a brief introductory video. If you want to standout, send us a video with your application.
About Playbook
Playbook is the #1 creator economy platform for creators in fitness, wellness, and sports. Playbook currently has thousands of the world’s top fitness creators on the platform and one of the highest-rated apps on the app store.
Playbook has raised from top VCs and many high-profile executives and founders such as Michael Ovitz (founder of CAA), Ed Baker (former head of growth at Uber), Daniel Graf (former head of product at Uber), Ryan Hoover (Product Hunt founder), Alex Chung (Giphy founder), Renaud Visage (Eventbrite co-founder), Melody McCloskey (StyleSeat founder) and more.
About Playbook Institute
Playbook Institute is the education and media arm of Playbook. At The Institute, we’re building a team of exceptional coaches dedicated to helping fitness creators with the strategy and services to build and grow their businesses.
The Role
As the Head of Operations at Playbook Institute, you'll be the systems architect behind our high-ticket coaching business. This is a role for someone who is a systems thinker with excellent project management skills. You’ll report directly to the COO and CEO, and work side by side with our Head of Creator Coaching. You'll ensure our coaching/services business runs smoothly and effectively. You'll be responsible for our client experience from start to finish while managing the teams and systems that make it all happen. This is a nitty-gritty hands-on role. You'll be in the weeds tweaking CRM processes, updating key docs, looking at client data, firefighting customer issues, etc. This is a perfect role for a scrappy operator who is eager to grow a small operation.
Core Responsibilities
You're Our Ideal Candidate If You:
Success in Your First 90 Days
Within your first 90 days, you'll have:
Benefits:
Application Process
Submit your resume along with a short video outlining why you are a good fit for this role.
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