Security Supervisor - Visitor Services | Wellesley College Job at Wellesley College, Wellesley, MA

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  • Wellesley College
  • Wellesley, MA

Job Description

This in-person position contributes to ensuring that the Davis Museum is a warmly welcoming environment for all. It interacts with the public by assisting with gallery experiences, training and supervising Student Visitor Assistants (SVA’s), and providing customer service through the Museum’s front desk and store. This position regularly interacts with other campus departments (such as Facilities and Campus Safety) in addition to faculty, college classes, tours, and the general visiting public.

While preferred candidates will have experience in museum security settings and systems, candidates with experience in visitor services and a willingness to learn are encouraged to apply.

Primary Responsibilities:

Visitor Services:

  • Provides excellent “front line/customer service” as the liaison between the Davis and the Museum’s communities of staff, faculty, students, alumnae, and public visitors

  • Collaborates with and supports Davis staff; works closely with the Curator of Education and Public Programs on student cross-training

  • Assists Security Manager in interviewing and hiring Student Visitor Assistant (SVA) employees

  • Trains, sets schedules, and supervises the Student Visitor Assistant (SVA) employees

  • Implements Davis policies, gallery rules, and regulations

Building Security:

  • Demonstrates a willingness to learn about art museum security skills, current exhibitions and programs

  • Demonstrates a commitment to training in art museum-specific security skills

  • Undertakes training in all Davis security technologies, policies, and procedures, including Life Safety and emergency response measures

  • Securely opens and closes the Museum

  • Monitors all electronic security and fire alarm systems

  • Manages the safe evacuation of staff and patrons during an emergency

  • Assists with medical emergencies and direct responding agencies (WCPD, WFD)

  • Shared supervision of contract security guards and implements training as needed

  • Monitors mechanical systems and environmental conditions

  • Provides coverage for Security Manager and the other Supervisor (sick days and vacation weeks)

  • Shares a planned on-call schedule and responds to alarms off hours

  • This is a Wellesley College “Essential Worker” position, under our Emergency Plan incumbent may be required to work extended hours as dictated by the needs of a particular emergency response incident

Position Requirements:

  • Minimum of 3 years’ experience in the museum security/security/law enforcement/fire safety fields is preferred; education or experience in museum visitor services will be considered

  • Knowledge of and experience with security technologies including; intrusion / fire alarm control systems and Security camera systems preferred

  • Solid computer skills on Google, desktop PC and iPad platforms and capacity to train as needed

  • Responsible, reliable, trustworthy, and dependable

  • Effective oral and written communication skills

  • Ability to exercise sound judgment in carrying out established policies and procedures in emergency settings

  • Ability to work a flexible work week including weekends and evening special events

  • When warranted/needed will cover security guard positions

  • Work Schedule: 30 hours per week on average, Wednesday through Saturday; 10 month academic year appointment

  • Must pass a background check

Above responsibilities and requirements are the basic expectations of the position. Other specialized projects will be assigned by the Security Manager as needed.

The successful candidate will join the staff of a museum at the center of the intellectual life of a vital undergraduate campus, will align closely with the Davis Museum’s DEAI values of inclusion, excellence, innovation, and access, and will bring strong commitment to to the unique orientation of the academic museum and to the teaching mission of the Davis. Candidates must be creative and flexible with strong verbal and written communication skills and an ability to work well with a broad spectrum of the Museum’s communities. Excellent problems-solving skills and ability to work in a team-oriented environment are essential; candidates must be collegial, collaborative, and committed to a positive culture.

Additional Job Details:

All employees hired are strongly encouraged to be up to date with all vaccination and boosters against COVID 19.

Company Description

Wellesley’s mission is to provide an excellent liberal arts education to women who will make a difference in the world. We advance our mission by working together as a community—faculty, students, staff, and alumnae. 

Embark on a fulfilling career journey at Wellesley College, where we prioritize your well-being and professional growth. As a valued member of our team, you'll enjoy a comprehensive array of benefits and resources designed to enhance both your work-life balance and long-term success.

  • Competitive Compensation : Experience competitive wages ensuring your dedication is recognized and rewarded.
  • Exceptional Benefits Package: Access a comprehensive benefits package, including health, dental, vision and pre-tax saving  benefits, life insurance, disability coverage, and more to safeguard your health and that of your loved ones.
  • Commuting and Transportation: Enjoy the convenience of free parking on our picturesque campus, easily accessible from major roadways. We are also accessible via the MBTA commuter rail. 
  • Paid Time Off : Take advantage of paid vacations, personal days, sick time, and holidays to recharge and maintain a healthy work-life harmony.
  • Retirement Savings : Plan for the future with our retirement savings plan. Wellesley College contributes up to 10.5% towards your 403(b) plan for eligible employees
  • Work/Life and Wellness: A hybrid work environment for select positions (additional details will be provided during the interview process), caregiving support through Wellthy, legal plan insurance, pet insurance d iscount and a variety of other resources including retirement planning, free onsite and virtual fitness classes and access to cultural and leisure activities throughout metro-Boston.
  • Professional Development: Enhance your skills and explore growth opportunities through continuing training and pathways for growth within our supportive environment.
  • Tuition and Education Benefits : Invest in your education with tuition benefits, and access resources to navigate student loan forgiveness, reinforcing our commitment to your ongoing learning.
  • Campus Privileges : Enjoy free use of our state-of-the-art athletic and fitness facilities with onsite fitness classes, Library resources,  and seize opportunities to attend diverse campus events that contribute to a vibrant community. 

Apply today and take your first step toward a rewarding career with Wellesley College – where your unique strengths and success are celebrated as part of our shared commitment to inclusivity!

About the Davis.

One of the oldest and most acclaimed academic fine arts museums in the United States, the Davis Museum is a vital force in the intellectual, pedagogical and social life of Wellesley College. It seeks to create an environment that cultivates visual literacy, inspires new ideas, and fosters involvement with the arts both within the College and the larger community. The Davis collections, including some 16,000 objects, span global history from antiquity to the present and include masterpieces from almost every continent. Today, the holdings are housed in an extraordinary museum building, designed by Rafael Moneo, winner of the Pritzker Architecture Prize. In addition to dynamic presentations of the permanent collections, and installations that support specific coursework and research interests, the Davis hosts a rotating series of engaging temporary exhibitions and programs organized to inform, challenge, and inspire visitors.

Time Type

Part time

EEO Statement

At Wellesley, we embrace and honor difference and diversity. We believe the best ideas—the best solutions—draw on a range of voices, perspectives, and experiences. As a college, and as a community, we are dedicated to assuring that all members for the Wellesley community have an equal opportunity to flourish. 

Wellesley College is an Equal Opportunity Employer, committed to the diversity of the college community and the curriculum . Wellesley College and all its subcontractors shall abide by the requirements of 41 CFR 60–1.4(a), 60–300.5(a) and 60–741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that Wellesley College and all of its subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. Candidates who believe they can contribute to that goal are encouraged to apply.

About Wellesley College

Wellesley is known for the excellence of its education, the beauty of its setting, its gifted faculty, and the uniqueness of its campus culture. But most of all, Wellesley is known for the thousands of accomplished, thoughtful women it has sent out into the world for over 100 years women who are committed to making a difference. Every year, some 2,400 of the world's top undergraduate women are challenged to exceed their own highest personal and intellectual expectations. The mastery Wellesley graduates demonstrate across the professional and vocational spectrum, and the influence they wield, whether in their own communities or on the world stage is testament to a singularly empowering undergraduate experience. Wellesley's lively academic community places a high value on rigorous, probing inquiry, and creative, cross-discipline thinking. Its collaborative approach to scholarship encourages students to question, debate, and refine their points of view, not only with each other, but with our world-class faculty, often by working directly with them on groundbreaking projects. A Wellesley education fosters the highest standard of readiness for the real world in its graduates, in terms ... of ability to think, act, and contribute meaningfully and effectively in their chosen areas of interest.

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Job Tags

Holiday work, Permanent employment, Contract work, Temporary work, Part time, For subcontractor, Remote job, Flexible hours, Saturday, Afternoon shift,

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