This in-person position contributes to ensuring that the Davis Museum is a warmly welcoming environment for all. It interacts with the public by assisting with gallery experiences, training and supervising Student Visitor Assistants (SVA’s), and providing customer service through the Museum’s front desk and store. This position regularly interacts with other campus departments (such as Facilities and Campus Safety) in addition to faculty, college classes, tours, and the general visiting public.
While preferred candidates will have experience in museum security settings and systems, candidates with experience in visitor services and a willingness to learn are encouraged to apply.
Primary Responsibilities:
Visitor Services:
Provides excellent “front line/customer service” as the liaison between the Davis and the Museum’s communities of staff, faculty, students, alumnae, and public visitors
Collaborates with and supports Davis staff; works closely with the Curator of Education and Public Programs on student cross-training
Assists Security Manager in interviewing and hiring Student Visitor Assistant (SVA) employees
Trains, sets schedules, and supervises the Student Visitor Assistant (SVA) employees
Implements Davis policies, gallery rules, and regulations
Building Security:
Demonstrates a willingness to learn about art museum security skills, current exhibitions and programs
Demonstrates a commitment to training in art museum-specific security skills
Undertakes training in all Davis security technologies, policies, and procedures, including Life Safety and emergency response measures
Securely opens and closes the Museum
Monitors all electronic security and fire alarm systems
Manages the safe evacuation of staff and patrons during an emergency
Assists with medical emergencies and direct responding agencies (WCPD, WFD)
Shared supervision of contract security guards and implements training as needed
Monitors mechanical systems and environmental conditions
Provides coverage for Security Manager and the other Supervisor (sick days and vacation weeks)
Shares a planned on-call schedule and responds to alarms off hours
This is a Wellesley College “Essential Worker” position, under our Emergency Plan incumbent may be required to work extended hours as dictated by the needs of a particular emergency response incident
Position Requirements:
Minimum of 3 years’ experience in the museum security/security/law enforcement/fire safety fields is preferred; education or experience in museum visitor services will be considered
Knowledge of and experience with security technologies including; intrusion / fire alarm control systems and Security camera systems preferred
Solid computer skills on Google, desktop PC and iPad platforms and capacity to train as needed
Responsible, reliable, trustworthy, and dependable
Effective oral and written communication skills
Ability to exercise sound judgment in carrying out established policies and procedures in emergency settings
Ability to work a flexible work week including weekends and evening special events
When warranted/needed will cover security guard positions
Work Schedule: 30 hours per week on average, Wednesday through Saturday; 10 month academic year appointment
Must pass a background check
Above responsibilities and requirements are the basic expectations of the position. Other specialized projects will be assigned by the Security Manager as needed.
The successful candidate will join the staff of a museum at the center of the intellectual life of a vital undergraduate campus, will align closely with the Davis Museum’s DEAI values of inclusion, excellence, innovation, and access, and will bring strong commitment to to the unique orientation of the academic museum and to the teaching mission of the Davis. Candidates must be creative and flexible with strong verbal and written communication skills and an ability to work well with a broad spectrum of the Museum’s communities. Excellent problems-solving skills and ability to work in a team-oriented environment are essential; candidates must be collegial, collaborative, and committed to a positive culture.
Additional Job Details:
All employees hired are strongly encouraged to be up to date with all vaccination and boosters against COVID 19.
Company Description
Wellesley’s mission is to provide an excellent liberal arts education to women who will make a difference in the world. We advance our mission by working together as a community—faculty, students, staff, and alumnae.
Embark on a fulfilling career journey at Wellesley College, where we prioritize your well-being and professional growth. As a valued member of our team, you'll enjoy a comprehensive array of benefits and resources designed to enhance both your work-life balance and long-term success.
Apply today and take your first step toward a rewarding career with Wellesley College – where your unique strengths and success are celebrated as part of our shared commitment to inclusivity!
About the Davis.
One of the oldest and most acclaimed academic fine arts museums in the United States, the Davis Museum is a vital force in the intellectual, pedagogical and social life of Wellesley College. It seeks to create an environment that cultivates visual literacy, inspires new ideas, and fosters involvement with the arts both within the College and the larger community. The Davis collections, including some 16,000 objects, span global history from antiquity to the present and include masterpieces from almost every continent. Today, the holdings are housed in an extraordinary museum building, designed by Rafael Moneo, winner of the Pritzker Architecture Prize. In addition to dynamic presentations of the permanent collections, and installations that support specific coursework and research interests, the Davis hosts a rotating series of engaging temporary exhibitions and programs organized to inform, challenge, and inspire visitors.
Time Type
Part time
EEO Statement
At Wellesley, we embrace and honor difference and diversity. We believe the best ideas—the best solutions—draw on a range of voices, perspectives, and experiences. As a college, and as a community, we are dedicated to assuring that all members for the Wellesley community have an equal opportunity to flourish.
Wellesley College is an Equal Opportunity Employer, committed to the diversity of the college community and the curriculum . Wellesley College and all its subcontractors shall abide by the requirements of 41 CFR 60–1.4(a), 60–300.5(a) and 60–741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that Wellesley College and all of its subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. Candidates who believe they can contribute to that goal are encouraged to apply.
About Wellesley College
Wellesley is known for the excellence of its education, the beauty of its setting, its gifted faculty, and the uniqueness of its campus culture. But most of all, Wellesley is known for the thousands of accomplished, thoughtful women it has sent out into the world for over 100 years women who are committed to making a difference. Every year, some 2,400 of the world's top undergraduate women are challenged to exceed their own highest personal and intellectual expectations. The mastery Wellesley graduates demonstrate across the professional and vocational spectrum, and the influence they wield, whether in their own communities or on the world stage is testament to a singularly empowering undergraduate experience. Wellesley's lively academic community places a high value on rigorous, probing inquiry, and creative, cross-discipline thinking. Its collaborative approach to scholarship encourages students to question, debate, and refine their points of view, not only with each other, but with our world-class faculty, often by working directly with them on groundbreaking projects. A Wellesley education fosters the highest standard of readiness for the real world in its graduates, in terms ... of ability to think, act, and contribute meaningfully and effectively in their chosen areas of interest.
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