Job Description

Indian Creek School is an independent coeducational day school offering a broad curriculum in the liberal arts. Founded in 1973, Indian Creek School enrolls approximately 575 students in grades Pre-K through twelve from diverse ethnic, racial, religious, and economic backgrounds. This is a 12 month, full time position, reporting to the Chief Technology & Operations Officer.

The ideal candidate will be responsible for providing comprehensive IT support to faculty, staff, and students, ensuring a seamless and efficient learning environment. Your role will include hardware, software, and network troubleshooting, managing our innovation lab’s cutting-edge equipment such as 3D printers and laser cutters, and leading the development of our student-led technology support team. 

Requirements

Key Responsibilities: 

• Provide IT support to faculty, staff, and students, which may involve training on existing and new technologies. 

• Diagnose and resolve network issues to maintain a stable connection for all users. 

• Install and configure hardware and software to meet the educational needs of the school. 

• Assess and improve IT systems to optimize operational efficiency and support educational initiatives for hardware and software installations, including regular updates and upgrades. 

• Oversee the operation and maintenance of innovation lab equipment. 

• Assist with monitoring and maintaining computer systems and networks to prevent and minimize downtime. 

• Mentor and develop a student-led technology support team, fostering leadership and technical skills. 

Skills and Qualifications: 

• Broad technical competency with computer systems, operating systems, and software applications. 

• Ability to diagnose and resolve hardware, software, and network issues. 

• Skills in setting up hardware and software, and configuring systems for optimal use. 

• Knowledge of networking concepts and the ability to manage internet connectivity problems. 

• Excellent verbal and written communication skills to assist users and document processes. 

• Ability to work well with both technical and non-technical staff and students. 

• Strong analytical skills to solve complex technical issues. 

• A passion for technology and a desire to work with individuals of varying technical abilities. 

• A genuine enthusiasm for fostering a positive learning environment for children and adults alike. 

Education and Experience: 

• Familiarity with educational technology and platforms commonly used in K-12 settings. Knowledge of Blackbaud Education Management Solutions is helpful. 

• Experience in a school or educational setting preferred, 

• Proficiency in Microsoft for Education or Microsoft 365 environments. 

• A degree in Information Technology, Computer Science, or a related field is preferred. 

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